Case studyChurn to Earn: Designing monday.com's First Cancellation Growth Framework
- ARR recovered
- $6.8M/yr
- Loss rate
- 3.38%
Hi, I'm Tom. A Sydney-based product designer with 8 years experience building products, scaling startups and driving growth with measurable impact.
Case study
Case studyRebuilding monday.com's In-App Help Centre
- How-to tickets deflected
- 38%
- First-time engagement
- +32%
Coming soonOnboarding monday's customers with conversational AI
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Case studyStake to Earn: Gamifying Node Infrastructure for Seeker Holders
- Holders running nodes
- 53%
- Holders actively staking
- 84%
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Case studyA Daily Health Companion for Edison Members
- Plan adherence
- +35%
- Staff running all accounts
- 2
Other work